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Symbion Elite
Frequently Asked Questions
Payments
Make a Payment
Pay By Account
Pay By Account
What is Pay By Account?
A direct-from-bank account payment system backed by Mastercard.
What are PayPerks?
A points-based reward program that rewards members for every PBA payment.
Do Symbion members get PayPerks?
Yes. But these points are automatically transitioned to Symbion Elite Re...
Is a Mastercard card required?
No – just an Australian bank account.
What are the fees?
1.8% + GST
How many Symbion Elite Reward points will they earn?
2 points per dollar spent.
How long do transactions take?
Most payments are processed T+3 using Mastercard’s A2A infrastructure.
Who is eligible?
Any Symbion Elite Rewards member with an Australian bank account.
Can this be used for personal and business accounts?
Yes, both are supported.
How do I add a business bank account to Pay By Account?
When you add a bank account to Pay By Account, you use internet banking ...